Michele Fallon Ingram, CCMEP, Senior Vice President, Joint Operations
An expert in managing service-related issues within the healthcare industry, Ms. Ingram plays an integral role in shaping the strategic direction of Projects In Knowledge and the company’s various education initiatives. Responsible for overseeing the company’s CME compliance efforts, Ms. Ingram is continually measuring and improving Projects In Knowledge’s overall CME program, with emphasis on grant development, finance, and project direction. She also manages strategic alliances, and negotiates program budgets and contracts with outside organizations. In addition, Ms. Ingram directs the company’s compliance procedures and multidisciplinary accreditation submission processes. Her leadership role, in no small measure, contributed to Projects In Knowledge’s successful applications for ACCME reaccreditation, awarded in 2006, and ACPE accreditation, granted in 2007.
Educational outcomes measurement is another area under Ms. Ingram’s purview, which entails rigorous evaluation and monitoring of clinicians’ knowledge acquisition and retention following their participation in Projects In Knowledge’s CME/CE activities. She conducts both near- and long-term outcomes and evaluation surveys with clinician participants that are designed to identify and measure practice changes. Through Ms. Ingram’s efforts, the data generated is aggregated and helps guide the development of future CME/CE activities to better reflect the needs of clinician learners.
Prior to joining Projects In Knowledge in 1997, Ms. Ingram directed diverse projects ranging from quality assurance and practice management consulting, to conflict resolution at a major managed care organization. She is currently a member of the National Association of Medical Education Companies (NAMEC) and the Alliance for CME, and is involved in the Healthcare Business Women’s Association (HBWA). Ms. Ingram holds a bachelor's degree in health and biology.